Shipping policy


SHIPPING POLICY

Thank you for shopping with Vaanifitwear. This Shipping Policy outlines how we process and deliver orders within the United Kingdom, United States, and internationally.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
  • Orders placed after 5:00 PM (GMT) will be processed the next business day.
  • During peak seasons, processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).

2. Shipping Destinations

We currently ship to:

  • United Kingdom
  • United States
  • Selected international countries

If your country is not listed at checkout, please contact us at info@vaanifitwear.co.uk.

3. Estimated Delivery Times

United Kingdom

  • Standard Delivery: 2–5 business days
  • Express Delivery (if available): 1–2 business days

United States

  • Standard International Delivery: 5–10 business days

International Orders

  • Delivery time: 7–15 business days depending on destination.

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak periods.

4. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery location
  • Package weight
  • Selected shipping method

We may offer free shipping promotions from time to time. Such offers will be clearly stated on our website.

5. Customs, Duties & Taxes (International Orders)

For orders shipped outside the UK:

  • Customs duties, import taxes, or additional charges may apply.
  • These charges are the responsibility of the customer.
  • We are not responsible for delays caused by customs authorities.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email (if available).

Please allow up to 24 hours for tracking information to update.

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

If:

  • An incorrect or incomplete address is provided
  • The package is returned to us

Additional shipping charges may apply for re-delivery.

We are not responsible for orders lost due to incorrect addresses provided by customers.

8. Delayed or Lost Shipments

While we work with reliable carriers, delays may occasionally occur.

Vaanifitwear is not liable for delays caused by:

  • Courier service issues
  • Customs processing
  • Weather disruptions
  • Public holidays

If your order appears lost, please contact us at info@vaanifitwear.co.uk, and we will assist you in resolving the issue with the carrier.

9. Refused or Unclaimed Packages

If a package is refused or unclaimed:

  • Return shipping and handling fees may be deducted from your refund.
  • Original shipping costs are non-refundable.

10. Contact Information

For any shipping-related inquiries:

Vaanifitwear Customer Support

Email: info@vaanifitwear.co.uk

Response Time: 24–48 business hours